Problems can arise when:
- Your e-mail address is already associated with a Microsoft account
- You are using a work e-mail address
In both cases, the quickest solution is to create a new Outlook address to use as your sign-in details for Microsoft Teams.
It’s possible to create an Outlook address by clicking here
If you create an Outlook address, or decide to use an alternative e-mail address, you will need to inform Dysgu Cymraeg GO by contacting firstname.lastname@example.org We will add your new/alternative e-mail address to the team for your course.
If you would like some help creating a new Outlook address, please watch this video: